Author Topic: What is the best broadband ?  (Read 5387 times)


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What is the best broadband ?
« on: April 07, 2013, 09:39 AM »
Hello everyone just need to ask if anyone out there has broadband they are happy with ? I am currently with Aol but I am having trouble with getting Internet conection on my I pad and phone.

We have no connections it's when my sons are on x box live ect the signal  where I am is not good at all.We have no cable ect in our area it has been bad for over 3 months now Aol sent us a router free but it wasn't very good at all, we have a netgear router now which is better but since then my i pad is awful with connecting to Internet and my mobile phone keep going off any suggestions would be great it's driving me mad.


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Re: What is the best broadband ?
« Reply #1 on: April 07, 2013, 05:00 PM »

I have BT infinity great speeds and no problems connecting with any devices i have. I would recommend them. go this site and enter your postcode and it will give you the best deals and tell you which ones are available in your area.

Hope this helps.

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Re: What is the best broadband ?
« Reply #2 on: April 07, 2013, 08:52 PM »
Which? Magazine has a major article on broadband providers in its Computing Magazine this month, featuring the results of the largest survey of its kind in the UK, based on users' experiences.

Zen Broadband (based in Rochdale) comes out as the best, far ahead of any competition, which it has done for a number of years. It is not one of the cheapest, but scored very highly for customer service and telephone support.

Utility Warehouse comes second and Plusnet third.

AOL comes last, which it has also done in previous years. Sky is second from last and EE (Orange / TMobile) third from last. BT is in the bottom half of the table.

A few of the users' comments:
"A bit pricey but the service and support make it worth the extra."
"They seem to include existing customers when boosting speeds and traffic allowances, rather than leave existing customers with an outdated service."
Utility Warehouse:
"Easy to contact and provides a good service."
"They do not have contracts - you can leave any time you feel fed up with them."
"It's a relief to have a conversation in Yorkshire English."
"Never, never use AOL. If I could keep my email address I'd go like a shot."
"I would not use AOL if I was starting from scratch."
"I wasn't aware that the usage was so low. I don't download, just browse. I still go over my monthly limit."
EE (Orange / TMobile):
"They are almost impossible to contact most of the time."
"If you have a fault you may need to pray for help."
"BT could be great if only it listened to complaints."
"Customer service appalling. Extremely difficult to actually speak to someone. The overseas call centre staff make the whole process very challenging."
"Reporting a problem I have been left on hold so long my handset ran out of battery power."


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Re: What is the best broadband ?
« Reply #3 on: April 09, 2013, 06:02 PM »
I use Virgin Media for landline phone and broadband. Good speeds and few outages. But quite expensive I think....
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Re: What is the best broadband ?
« Reply #4 on: April 09, 2013, 11:46 PM »
We're with Telecom NZ, we pay $80 per month which is about £37.50 for our landline and broadband, for that we get all our calls within the whole of NZ at no extra charge, a free wifi modem router and 30gb of data, calls to the UK are £3.00 for up to 2 hours and calls to OZ are £1.50 for 2 hours. Occasionally (every year or so) we get a promo where from 6 pm Friday to 6 am Monday we can make as many 2 hour overseas calls as we like to anywhere in the world for the total cost of a fiver which isn't a bad deal  :)
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Re: What is the best broadband ?
« Reply #5 on: April 10, 2013, 10:35 AM »
            Ten dollars a month with Telstra Australia two Gigs which I hardly ever use up.       Herby